Terms & Conditions

Last Updated: September 9, 2026

Welcome to Alharas.com. These Terms & Conditions ("Terms") govern your use of the Alharas website and your purchase of products from us.

By accessing or using our Website, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. About Alharas

Alharas is an ecommerce brand offering hijabs and related products to customers in Pakistan through Alharas.com.

2. Eligibility

By using our Website or placing an order, you confirm that the information you provide is accurate and that you are legally capable of entering into an agreement under applicable law.

3. Products

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information displayed on our Website are accurate.

However, colors may appear differently depending on your device or screen settings, and minor variations may occur between product images and the actual product.

We reserve the right to correct errors, update product information, or discontinue products at any time.

4. Orders

When you place an order through our Website, you are making an offer to purchase the selected products.

We reserve the right to accept, decline, cancel, or limit an order where necessary, including in situations involving:

  • Incorrect or incomplete customer information

  • Product availability issues

  • Pricing or listing errors

  • Suspected fraudulent or unauthorized activity

  • Other circumstances that prevent us from fulfilling the order

If we cancel an order for which payment has already been received, we will arrange an appropriate refund where applicable.

5. Prices and Payments

All product prices are displayed on the Website in the applicable currency unless otherwise stated.

We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been accepted, except where an obvious pricing or listing error has occurred.

You are responsible for providing accurate payment and billing information.

6. Shipping and Delivery

We currently ship orders within Pakistan.

Delivery times displayed on the Website are estimates and may vary due to courier delays, weather, public holidays, incorrect addresses, or circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete shipping information. Alharas is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to the return and refund conditions published by Alharas.

Products must generally be returned in their original condition and may be subject to inspection before a return, exchange, or refund is approved.

For hygiene and product-quality reasons, certain products may not be eligible for return or exchange where permitted by applicable law.

For questions regarding a return, exchange, or refund, contact:

support@alharas.com

8. Order Cancellations

If you wish to cancel an order, contact us as soon as possible at support@alharas.com.

Cancellation requests cannot always be guaranteed, particularly once an order has been processed or shipped.

9. Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or different from what you ordered, please contact us promptly at support@alharas.com with your order details and relevant information so that we can review the issue.

10. Intellectual Property

All content on Alharas.com, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Photography

  • Graphics

  • Text

  • Website design

  • Product descriptions

  • Videos

  • Other original content

is owned by or licensed to Alharas and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or use our content without our prior written permission.

11. Prohibited Use

You agree not to use our Website:

  • For unlawful purposes

  • To commit fraud or abuse

  • To interfere with Website security or functionality

  • To attempt unauthorized access to our systems

  • To copy or reproduce our content without permission

  • To submit false or misleading information

  • In any way that could harm Alharas, our customers, or our Website

12. Third-Party Services

Our Website may use third-party services such as payment processors, courier services, analytics providers, hosting providers, and other technology services.

Your use of third-party services may be subject to their own terms and policies.

13. Website Availability

We aim to keep our Website available and functioning properly, but we do not guarantee that the Website will always be uninterrupted, error-free, secure, or available.

We may temporarily suspend or modify the Website for maintenance, updates, technical issues, or other reasons.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Alharas shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our Website or products.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your misuse of the Website, violation of these Terms, or violation of applicable law or the rights of another person.

16. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes shall be handled in accordance with the applicable laws and jurisdiction of Pakistan.

18. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Alharas
Website: Alharas.com
Email: support@alharas.com
Country: Pakistan