Privacy Policy

Last Updated: September 9, 2026

At Alharas ("we," "us," "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase through Alharas.com (the "Website").

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Website, place an order, create an account, or contact us, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Payment-related information necessary to process your order

  • Information you provide when contacting customer support

  • Device, browser, IP address, and Website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Deliver your purchases

  • Process payments

  • Send order confirmations and updates

  • Respond to customer service inquiries

  • Improve our Website, products, and services

  • Prevent fraud, abuse, and unauthorized activity

  • Maintain records of transactions

  • Send promotional communications where permitted and where you have consented or otherwise have the right to receive them

3. Payment Information

Payments may be processed through third-party payment providers. We do not intend to store complete payment card details on our own systems.

Payment providers may collect and process your payment information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to help our Website function properly, remember preferences, understand how visitors use our Website, and improve your shopping experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

5. Sharing Your Information

We may share necessary information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Delivery and courier services

  • Website hosting and technology providers

  • Analytics and marketing service providers

  • Customer support providers

We do not sell your personal information to third parties.

We may also disclose information when required by law, legal process, or to protect our rights, customers, Website, or business.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, complying with legal obligations, and enforcing our agreements.

8. Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review their privacy policies before providing them with your personal information.

9. Children's Privacy

Our Website is not intended to knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. Your Information

Depending on applicable law, you may have rights concerning your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Alharas
Website: Alharas.com
Email: support@alharas.com
Country: Pakistan